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Privacy Policy

To perform and provide the Services to Customers, we need to collect and use the information and data of Customers. This privacy policy helps Customers to understand how we collect, use, process their personal data.

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By using Our Services, Customer is deemed to consent to this Policy, whereby Customer agrees to allow us to collect and use Customers’ s information. Therefore, We encourage Customers to read carefully all the contents described in this Privacy Policy before deciding to use the Service and provide personal information and data to us.

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We reserve the right to change or adjust the content of this Privacy Policy at any time. The new Privacy Policy will be posted publicly on our platform.

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1. THE METHODS OF COLLECTION OF CUSTOMERS’ PERSONAL INFORMATION

“Personal information” means any information used to identify, contact or verify an individual.

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The personal information that we shall collect from Customers includes name, company name, telephone, email address.

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We may collect the personal information from Customer by the following methods:

  • When Customers provide or send feedback or complaint to us

  • When Customers submit the personal information to us for any reason

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2. COOKIE

A cookie is a small piece of data sent from our platform and stored on Customers’ computers or mobile devices by Customers’ web browsers while the Customer is browsing. Cookies were designed to remember the state information (such as items added in the shopping cart in an online store) or to record Customers’ browsing activity while Customer accesses our platform. A cookie can also be used to remember pieces of information that Customer previously entered into or fill in on our platform.

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Customers may refuse the use of cookies by selecting the appropriate settings on Customers’ browsers. However, please be aware that if the Customer declines/disables the cookies, it may limit or interfere with some functions of our platform, affecting Customers’ abilities to use the Services.

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3. THE PURPOSES TO USE CUSTOMERS’ PERSON INFORMATION

We may collect, use, disclose and/ or process Customers’ personal information for the following purposes:

  1. to consider and/or process Customers’ application with us

  2. to identify and/or verify;

  3. to perform the Service for Customer;

  4. to manage and operate Customers’ use of or access to our platform;

  5. to process or complete Customers’ transactions/ requests for our products/ services;

  6. to enforce our Terms of Service;

  7. to deal with or facilitate to carry out the customer services, Customers’ requests, to deal with or respond to any inquiries or complaints given by Customer;

  8. to contact Customers for the purposes of managing the relationship between us and the Customer. Customer confirms and agrees that such communication by us could disclose certain personal information about Customer;

  9. to conduct research, analysis and development activities (including, but not limited to: data analytics, surveys, product and service development and/or profiling) to improve our services or products and/or to enhance Customers’ experience;

  10. to market or promote our products or services that have been or will exist. Customer can unsubscribe to receive the marketing information at any time by using the unsubscribe function in our electronic marketing materials;

  11. to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction;

  12. to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;

  13. to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal obligations or our risk management procedures;

  14. to prevent or investigate any fraud, unlawful activity, omission or misconduct, whether or not it has occurred, whether relating to Customers’ purchase of our product or use of our service;

  15. to store, host, back up Customers’ personal information;

  16. for any other purposes which We notify Customer.

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